Climate
Center customer Steve Taylor has landed top prize in a new service excellence
competition run by the refrigeration and air conditioning distributor.
Steve, a refrigeration service engineer with Flowrite Services of Maidstone, Kent, was presented with £100 worth of High Street shopping vouchers by his local Climate branch at Crayford.
As part of the competition, Steve provided feedback on the standard of customer care he received at the branch.
"I have been using Crayford for many years for replenishing van stock,” he says. “They are a great team and always have everything ready to go when we arrive.”
He added: “If an item happens to be out of stock, they are on the case right away chasing it up – and let us know when it’s ready. It’s an excellent service and much appreciated.”
Steve was presented with his prize by Crayford branch manager Kieron Armstrong and Regional Trading Director Geoff Stone.
What will he spend the vouchers on? “I think a shopping trip with the grand children might be on the cards in the not too distant future. I can always count on them for good advice!” he says.
The competition is part of Operation Service Excellence, a campaign to measure and further improve customer service at Climate and Pipe Center branches nationwide.
Rate your branch and you could win £100 worth of high street vouchers.
We really value your feedback, so hope to hear from you very soon. Click Here to rate your branch and for your chance to win £100.